To take notes during a conference call, record the call with an MP3 player, have a paper and pen to write down key points, and communicate with the speaker if an important point is missed. Use shorthand if possible when taking notes during a meeting with advice from amarketing and business management professor in this free video on conference calls. Expert: Mark Clifton Bio: Mark Clifton has a degree in marketing management from Oxford Brookes University, and has successfully completed the CELTA teacher training program of Cambridge University. Filmmaker: Paul Volniansky